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Abstract : Improving health and health care can be achieved efficiently by improving the patient experience. This study’s main objective was to capture and understand the Francophone patient experience during a visit to their family physician’s office and examining the impact of linguistic concordance or discordance on this experience. Data collection method was inspired by the first two steps of the Experience Based Design approach (EBD), six focus groups were conducted in strong French...
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Abstract Background The COVID-19 pandemic disproportionately affected frail individuals, especially those living in long-term care (LTC) homes. This study examined the role of linguistic factors on COVID-19 related outcomes in LTC homes. Methods We performed a population-based, retrospective cohort study of residents living in LTC homes in Ontario, Canada who were diagnosed with COVID-19 between March 31, 2020 and March 31, 2021. Resident language, obtained from LTC assessments, was used to...
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Theme
Area of intervention or study
Minority language group(s)
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- Population générale (1)
- Population aînée (1)
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- Canada (2)
Canadian provinces or territories
- Ontario (2)