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Health services for linguistic minorities in a bilingual setting: Challenges for bilingual professionals
Resource type
Journal Article
Authors/contributors
- Drolet, Marie (Author)
- Savard, Jacinthe (Author)
- Benoît, Josée (Author)
- Arcand, Isabelle (Author)
- Savard, Sébastien (Author)
- Lagacé, Josée (Author)
- Lauzon, S. (Author)
- Dubouloz, Claire-Jehanne (Author)
Title
Health services for linguistic minorities in a bilingual setting: Challenges for bilingual professionals
Abstract
We explore in this qualitative research the challenges faced by bilingual health and social services professionals in a Canadian bilingual setting, as well as the strategies used to overcome them. Eight focus groups were conducted with a total of 43 bilingual Francophone professionals who offered services in French in 21 health and social service organizations in eastern Ontario, Canada. We highlight linguistic issues affecting a minority Francophone clientele, the shortage of services in French, and organizational issues within these agencies. The solutions that the professionals adopt for better serving the clients and overcoming these challenges focus on adapting services from linguistic angles. In the long term, such an enhanced approach can affect staff well-being. Ensuring access to services for linguistic minority populations and the active offer of same should not rest solely on the shoulders of such professionals, but rather on organizational strategies.
Publication
Qualitative Health Research
Date
2014
Volume
24
Issue
3
Pages
295-305
Language
en
Citation
Drolet, M., Savard, J., Benoît, J., Arcand, I., Savard, S., Lagacé, J., Lauzon, S., & Dubouloz, C.-J. (2014). Health services for linguistic minorities in a bilingual setting: Challenges for bilingual professionals. Qualitative Health Research, 24(3), 295–305. https://doi.org/10.1177/1049732314523503
Theme
Minority language group(s)
Study population
Country
Canadian provinces or territories
Research type
- Qualitative
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